(318) 222-2772
EN

Frequently Asked Questions

  • PLAY VIDEO

    What Are the Different Types of Insurance?

    Key insurance types include liability (covers damages you cause), under/uninsured motorist (protects you if the other driver lacks coverage), and medical payments (covers your medical bills).

    PLAY VIDEO

    Should I Try to Negotiate with Insurance Companies?

    First of all, remember, insurance companies hire professionals. Their job is to minimize what the insurance company has to pay out. Our job is to maximize what our clients recover. Because our fee is contingent, I don't think there's a reason why a client shouldn't just pick up the phone, call us so that we can discuss the facts of their personal injury case and try to maximize their recovery.

    PLAY VIDEO

    How Much Is My Northwest Louisiana Case Worth?

    Each personal injury case has a unique value determined by factors like the nature, duration, and extent of injuries. Contact Rice & Kendig to find out how much is your case worth.

    PLAY VIDEO

    How Long Will It Take To Resolve My Case?

    The time it takes to resolve a case varies greatly depending on the specific circumstances. However, with our extensive trial and appellate experience, most of the firm's business has resulted from referrals by satisfied clients as well as doctors, attorneys, insurance adjusters, and other professionals. We handle cases in both State and Federal courts, including motor vehicle, truck, motorcycle, boat, airplane, slip and fall, wrongful death, personal injury, and property damage cases.

    PLAY VIDEO

    Do You Offer Free Consultations?

    Absolutely! Meet us in office or by phone - whatever works best for you. You'll get valuable information even if you decide not to hire us.

    PLAY VIDEO

    Can I Really Afford to Hire an Attorney in Northwest Louisiana?

    Yes - our fee is contingent, meaning we don't get paid until you do. The real question is: can you afford not to have a personal injury attorney protecting your interests?

    • We offer a free initial consultation to evaluate and determine if we can help you under the facts and circumstances of your claim. Moreover, our law firm works on a contingency fee basis, which means you pay us nothing if we do not make recovery for you.

    • No. Insurance adjusters are professionals trained to save the insurance company money and minimize your claim. Before speaking to an insurance claim adjuster, call your personal injury attorney and make sure you know your rights. Since we offer a free consultation, you risk nothing speaking with us first.

    • Yes. We handle personal injury cases on a contingency fee basis. We are paid a percentage of the settlement or judgment at the end of the case. This means that we do not require payment until your case settles or you receive a final judgment from the court. To put it simply, you pay us nothing if we do not make recovery for you.

    • A true estimate of your case’s worth cannot be determined until you have finished medical treatment or maximized your recovery. The value of your claim will be based on the following factors: Past and future medical expenses, past and future pain and suffering, mental anguish and loss of enjoyment of life, lost wages and future lost earning capacity, disfigurement, disability, loss of consortium as well as the nature, extent and duration of your injuries. Rice & Kendig has evaluated cases for settlement and tried cases to judgment and verdict for over 30 years. We will bring that experience to the table when it comes time to evaluate your case. Our only job is to maximize your recovery.

    • Yes. If you were the owner and operator of your vehicle at the time of the wreck, once insurance is confirmed, we will cover the cost of a rental car, and submit the bill to the insurance company for reimbursement.

    • Yes. If your vehicle is repairable, we will make sure your vehicle is repaired at a qualified body shop and the insurance company pays for all related repairs. If your vehicle is a total loss, we will evaluate the insurance company’s offer and hire an independent appraiser when necessary to make sure the offer is fair to you.

    • Every case is different and has its own unique set of facts. Some cases are resolved in a matter of months while others, where serious injury occurs or fault is contested may take longer. Our firm will take every step to ensure that you receive a just and speedy resolution of your claim.

    • This is a question we will work with you to answer. If you have health insurance, the Balanced Billing Act requires health providers to accept your insurance, just as they would if you didn’t have a wreck-related injury. We can also send letters of guarantee, which some health providers will accept and will wait for payment until your case is settled. We can also help with medical payments when appropriate. If you are concerned about how you will pay your medical bills, give Rice & Kendig a call.

    • The best answer is- maybe. The decision to file suit or go to trial is one that will be made together with you based on the facts of your case. Suit is filed in some cases when the insurance company refuses to fully pay you for all of your losses. Settlement may still be possible even after suit is filed. We are experienced trial attorneys, so if your case must go to trial, we will be ready.

    • If you can’t come to our office, we can come to you. We also offer free telephone consultations if that is more convenient for you. If you are calling from out of state, we can also use Zoom and email instead of meeting face to face. Rice & Kendig will work with you to ensure you have access to experienced representation.

    • The law is very clear; an insurance company cannot raise your rates when you are not at fault. If you are not at fault and you make a claim for medical payments or uninsured motorist payments, the insurance company cannot raise your rates for filing a claim.