
Frequently Asked Questions
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What If I Can’t Come Into the Office?
We are Rice & Kendig, personal injury lawyers serving Northwest Louisiana. We understand that life can be unpredictable. If you can't come to our office, no problem! We offer flexible solutions, including phone consultations, video calls, and even electronic document signing. Let us help you navigate your case – contact us today for a free consultation.
PLAY VIDEOWill You Help Me With My Property Damage Claim?
Yes, if we take your personal injury case, we're also going to help you with your property damage claim at no extra fee. We want to make sure that the repairs are made by a qualified shop, and if your vehicle is totaled, we want to make sure that you get fair market value for your car.
PLAY VIDEOWill My Insurance Rates Go Up if I Make a Claim?
That will not happen. Insurance companies cannot raise your rates if you are not at fault in the accident. So if you're making a um claim or a med pay claim or even a liability claim against the other driver they can't raise your rates. If you still have some concerns about that, we offer a free consultation and to answer any questions that you may have.
PLAY VIDEOWill My Case Go to Court?
Maybe. Most cases settle, but we prepare every case like it's going to trial if needed. If the insurance company doesn't offer fair compensation, our Shreveport personal injury lawyers are ready to fight for your rights in court.
PLAY VIDEOWhat If I Can’t Come Into the Office?
We are Rice & Kendig, personal injury lawyers serving Northwest Louisiana. We understand that life can be unpredictable. If you can't come to our office, no problem! We offer flexible solutions, including phone consultations, video calls, and even electronic document signing. Let us help you navigate your case – contact us today for a free consultation.
PLAY VIDEOWhat Do I Do About All These Medical Bills?
You can use your health insurance just like you would if you didn't have a wreck. The Fair Balance Billing Act requires medical providers to accept your insurance just as they would if you didn't have a wreck, and they can't charge you more because you have. We can also help with letters of guarantee so doctors wait for payment, and may even advance medical expenses to ensure you get the best care. Call us for a free consultation to discuss your specific situation.
We offer a free initial consultation to evaluate and determine if we can help you under the facts and circumstances of your claim. Moreover, our law firm works on a contingency fee basis, which means you pay us nothing if we do not make recovery for you.
No. Insurance adjusters are professionals trained to save the insurance company money and minimize your claim. Before speaking to an insurance claim adjuster, call your personal injury attorney and make sure you know your rights. Since we offer a free consultation, you risk nothing speaking with us first.
Yes. We handle personal injury cases on a contingency fee basis. We are paid a percentage of the settlement or judgment at the end of the case. This means that we do not require payment until your case settles or you receive a final judgment from the court. To put it simply, you pay us nothing if we do not make recovery for you.
A true estimate of your case’s worth cannot be determined until you have finished medical treatment or maximized your recovery. The value of your claim will be based on the following factors: Past and future medical expenses, past and future pain and suffering, mental anguish and loss of enjoyment of life, lost wages and future lost earning capacity, disfigurement, disability, loss of consortium as well as the nature, extent and duration of your injuries. Rice & Kendig has evaluated cases for settlement and tried cases to judgment and verdict for over 30 years. We will bring that experience to the table when it comes time to evaluate your case. Our only job is to maximize your recovery.
Yes. If you were the owner and operator of your vehicle at the time of the wreck, once insurance is confirmed, we will cover the cost of a rental car, and submit the bill to the insurance company for reimbursement.
Yes. If your vehicle is repairable, we will make sure your vehicle is repaired at a qualified body shop and the insurance company pays for all related repairs. If your vehicle is a total loss, we will evaluate the insurance company’s offer and hire an independent appraiser when necessary to make sure the offer is fair to you.
Every case is different and has its own unique set of facts. Some cases are resolved in a matter of months while others, where serious injury occurs or fault is contested may take longer. Our firm will take every step to ensure that you receive a just and speedy resolution of your claim.
This is a question we will work with you to answer. If you have health insurance, the Balanced Billing Act requires health providers to accept your insurance, just as they would if you didn’t have a wreck-related injury. We can also send letters of guarantee, which some health providers will accept and will wait for payment until your case is settled. We can also help with medical payments when appropriate. If you are concerned about how you will pay your medical bills, give Rice & Kendig a call.
The best answer is- maybe. The decision to file suit or go to trial is one that will be made together with you based on the facts of your case. Suit is filed in some cases when the insurance company refuses to fully pay you for all of your losses. Settlement may still be possible even after suit is filed. We are experienced trial attorneys, so if your case must go to trial, we will be ready.
If you can’t come to our office, we can come to you. We also offer free telephone consultations if that is more convenient for you. If you are calling from out of state, we can also use Zoom and email instead of meeting face to face. Rice & Kendig will work with you to ensure you have access to experienced representation.
The law is very clear; an insurance company cannot raise your rates when you are not at fault. If you are not at fault and you make a claim for medical payments or uninsured motorist payments, the insurance company cannot raise your rates for filing a claim.