Frequently Asked Questions

If you’ve been hurt in a car crash or another accident, you probably have questions about medical bills, insurance, deadlines, and what happens next. Our knowledgeable team is always happy to answer questions we get from people across Northwest Louisiana, explaining practical issues that can affect a personal injury claim.

  • Why is it important to exchange information after a car accident?

    Exchanging information after a collision serves to protect your claim and reduce confusion later. Try to get the other driver’s name, contact information, insurance details, and license plate number, along with photos of the vehicles, the accident scene, and any visible injuries. If the police respond, ask an officer how to get a copy of the official crash report before you leave.

    What if I can’t come into the office?

    If you can’t make it to our office, we can still get to work on your claim. We offer phone and video consultations, electronic document signing, and other options that make the legal process easier while you focus on healing. If needed, we can also discuss other ways to meet or communicate based on your situation.

    Will you help me with my property damage claim?

    Yes. If we take your case, we can also help with the property damage side of the claim. That may include reviewing repair estimates, dealing with a total-loss offer, and pushing for fair compensation based on the damage to your vehicle.

    Will my insurance rates go up if I make a claim?

    Louisiana law generally doesn’t allow your insurer to raise your rate, add a surcharge, cancel your policy, or refuse to renew it if you weren’t at fault. If liability is in dispute or a coverage issue comes up, the answer can depend on the facts, so it helps to get a legal review before moving forward.

    Will my case go to court?

    Maybe. Many personal injury claims settle without trial, but some require a lawsuit when there are disagreements regarding fault, causation, or the value of the claim. If the insurance company doesn't offer fair compensation, our Shreveport personal injury lawyers are ready to fight for your rights in court.

    What do I do about all these medical bills?

    The best way to handle your medical bills depends on your coverage and the providers involved. Health insurance, MedPay, or other types of coverage may be available. Some providers may also agree to wait for payment under a letter of protection. We can review these options with you and explain what may be best in your situation.

    What are the different types of insurance?

    Several types of insurance can come into play in a personal injury claim.

    Liability coverage generally applies when another driver causes the crash. Uninsured or underinsured motorist coverage may help if the other driver lacks coverage or doesn’t have enough. MedPay may cover certain medical expenses regardless of fault. The policies involved can make a big difference in how a claim proceeds.

    Should I try to negotiate with insurance companies?

    In most cases, no. It’s usually better to speak with a lawyer before giving a recorded statement or trying to negotiate a settlement on your own.

    The insurance adjuster’s job is to protect their company’s bottom line. Our attorneys can handle these conversations for you and push back if the insurer tries to minimize what your case is worth.

    How much is my Northwest Louisiana case worth?

    Every injury case has its own unique value. Common factors in determining compensation potential include the seriousness of the injury, the extent of medical treatment and the need for future care, lost income, pain and suffering, long-term limitations, and available insurance coverage. Contact Rice & Kendig Injury Lawyers to find out how much your case is worth.

    How long will it take to resolve my case?

    The time it takes to resolve a case varies greatly depending on the specific circumstances. Some claims conclude in a few months, while others take much longer because of serious injuries, ongoing treatment, disputed fault, or litigation. The timeline comes down to the specific facts, insurance issues, and whether the other side is willing to make a fair offer.

    Do you offer free consultations?

    Yes, we offer free consultations for injury cases. You can meet with us in person, over the phone, or by video call, depending on what works best for you.

    Can I really afford to hire an attorney in Northwest Louisiana?

    Yes. We handle injury cases on a contingency basis, which means there are no upfront fees. We only get paid if we recover compensation for you through a settlement or court verdict.

    Can I get a rental car after an accident in Northwest Louisiana?

    It depends on the insurance coverage involved, but rental coverage may be available while your vehicle is being repaired or until a total-loss payment is made. We can help identify available coverage and push for a quicker response from the insurance company.

    Do I need a lawyer for a personal injury case?

    Not every case requires a lawyer, but legal representation can make a real difference when the injuries are serious, fault is in question, or the insurance company isn’t treating the claim fairly. Rice & Kendig's attorneys level the playing field and ensure you're fully compensated for your physical, emotional, and financial recovery.

    What are the steps in a personal injury claim?

    Most personal injury claims follow the same general sequence: case evaluation, medical treatment, investigation, settlement demand, negotiation, and, if necessary, a lawsuit. The exact process can vary based on the facts of the case, but the goal is always to build the strongest claim possible and pursue fair compensation.

    How do I pay for a lawyer in a personal injury case?

    At Rice & Kendig Injury Lawyers, we take personal injury cases on contingency. That means the attorney's fee is a percentage of the ultimate recovery, and there are no upfront charges. If we don’t win your case, you’ll pay nothing.

    What do I do after an accident in Northwest Louisiana?

    Start by making sure everyone is safe and calling for emergency help if needed. Then, exchange information with the other party, gather witness details, take photos, and get medical care as soon as possible. Early action can help preserve evidence and prevent problematic disputes.

    How do I pay for my medical bills before my settlement in Louisiana?

    It depends on the coverage available and the providers involved. In many cases, health insurance, MedPay, or other coverage can help close the gap. Our team of personal injury lawyers works with various medical providers and can help arrange treatment options that won't create immediate financial strain.

    Why do I need an attorney for a trucking accident in Northwest Louisiana?

    Truck accident cases are usually more complex than ordinary car wreck claims. They can involve commercial insurance policies, company records, electronic data, driver logs, maintenance records, and multiple liable parties. Our experience in trucking accidents in Shreveport helps protect your rights from day one.

    How do I know if I have a strong case for a personal injury claim?

    A strong injury claim is usually built on three basic elements: clear liability, documentable losses, and a viable source of recovery. In other words, you need proof that someone else was at fault for the accident, that you suffered real harm as a result, and that there’s a way to secure compensation from them.

    How do you determine the value of my personal injury claim?

    The value of your claim hinges on the severity of your injuries, the length of treatment, your future medical needs and lost income, any permanent effects, and how the injury has changed your daily life. In more serious cases, expert opinions can be useful for evaluating future care and long-term losses.

    How long does it typically take to resolve a personal injury claim?

    There’s no single timeline that fits every case. Some claims move quickly, while others take much longer due to complex injuries, disagreements about fault, multiple parties, or the need for expert testimony. The goal isn’t just a fast result, but a fair one.